As MambaEditor is a digital product provided by CODIGO INFOTECH LLP, it is generally non-returnable and non-refundable. However, we understand that exceptional circumstances can occur, and we will address these on a case-by-case basis.
Refunds are generally only provided in the following circumstances:
a) You are unable to access or use the Service due to technical issues from our end, despite reaching out to our customer service team for assistance and allowing reasonable time for us to address the issue.
b) The Service purchased is not as described on our website or within the app and does not perform the key functions as promised.
Please note that dissatisfaction with the Service or finding an alternative Service at a lower price are not valid grounds for a refund.
To request a refund, please contact our customer service team with the following information:
a) Your full name
b) The email address used to make the purchase
c) A detailed explanation of the reason for your refund request
Upon receipt of your refund request, our team will review your case and get back to you within a reasonable period. Please note that submitting a refund request does not automatically guarantee a refund.
If your refund request is approved, the refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.
We reserve the right to update or change our Return Policy at any time and you should check this Return Policy periodically. Your continued use of the Service after we post any modifications to the Return Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Return Policy.
If you have any questions about this Return Policy, please contact us at [email protected].
Please note, this is a basic draft and may not be legally sound or comprehensive. You should consult with a lawyer or legal expert to ensure that your Return Policy complies with applicable laws and regulations.